Wednesday, November 22, 2006

Creativity in the workplace

One of my core beliefs is that creativity is too often stifled in the workplace. Ideas are ridiculed or ignored and employees are dispirited by this. There are many simple, low-cost ways to bring more ideas to the forefront.

I found a couple of interesting articles on the subject of creativity in the workplace. The first, Unlocking the Creativity Within, gives some simple guidelines to encourage creative thinking. The second, Six Steps for Encouraging Employee Creativity, discusses six ways to actively support and encourage creative thinking and innovation.

Have a safe and happy Thanksgiving.

Friday, November 10, 2006

Connecting

The final session of Dale Carnegie is one where students share what they have learned and applied over the 12 weeks.

As a coach I must always be prepared to jump in and give an example of the various talks. The last couple of weeks, while driving between my in and out of town training sessions, I had quality driving time to ponder just how the DC course had affected me.

I wasn’t asked to talk last evening but I was prepared to and share it here.

I was familiar with who Dale Carnegie was and had skimmed through a couple of his books, absorbing a few bits of wisdom from them. I mean heck, much of it was common sense stuff but Carnegie laid it out for you in a formulaic way anyone could apply. I began the Dale Carnegie course as a skeptic solely because as one who speaks in public frequently, I was comfortable talking in front of a group. Technically, I was good too. I didn’t harbor any strange affectations to distract my audience. My skepticism was based on thinking, I am a professional speaker and trainer, and so what could I really learn? When my boss offered to pay the rather large fee, I said what the hay?

I did my required talks and listened to my classmates, some who were obviously very uncomfortable, one to the point of looking like he would pass out each time he came to the front of the room. As we got deeper into the course, some shared bits and pieces of their personal lives, quite a few filled with tragic stories they bravely shared with us. Now I have always believed as a training professional one must take on a certain façade of professionalism, one where emotion is not part of the program, yet these folks were brave enough to cross the line, often winning awards for their talks. I wondered how they could share like this after all it wasn’t very professional to show any emotion while speaking in a business setting.

Week after week I spoke; quite well so I thought, yet never was called to the front to receive accolades. Something was missing from my talks. I couldn’t quite figure it out.

During our two-week break during the Christmas holidays, my husband and I had to make an emergency road trip to Chicago from our home in Florida. My father-in-law was in a coma and not expected to last for more than a day or two. He passed away the day after Christmas.

When we returned to class for our last session, I gave my speech talking about an incident during our Christmas tragedy. I came close to tears when I spoke. It was a powerful moment and the retelling brought back all the emotion. The other students felt it too.

I finished my two minutes, sat down, and was struck by an epiphany. It wasn’t that I wasn’t a good speaker but I had been putting a wall between me and my audience. I was technically good but I wasn’t making the personal connection with my audience. That was the missing ingredient.

Let yourself be vulnerable; connect with your audience. Not only will you become a better communicator, you will be a better person.

Thursday, November 02, 2006

It takes belief

During my interactions with students of myriad backgrounds and age groups, I have observed a common thread that hampers some during the learning process. Simply put, some have doubt they are capable of completing the task at hand.

The mind is tremendously powerful. When we believe we are capable of achieving a goal or mastering a task, we set ourselves up for a successful conclusion. Although it may not be easy, we begin having already sailed over one hurdle—a huge one at that! If we harbor the notion we are NOT able, we find ourselves in the midst of a self-fulfilling prophecy. The difference between a successful student and a struggling one is often a simple disbelief in one’s own ability to learn.

For those of us who interact with these tentative souls, we must remember one of our solemn duties as teacher is to find a way to instill, encourage, and nurture this belief within the student.

All have unique talents and skills, like no other person in this world. With a basic belief in our capabilities, we can all move mountains.